Austin · Texas(361) 273-0004

Services

An end-to-end
revenue cycle for the
modern dental practice.

Five services. One flat rate. Zero percentage-of-collections games. We log into your existing software so there’s nothing new to learn — and no workflow disruption.

01

Insurance Claim Management

Daily clean-claim submissions, narratives, attachments, and aggressive appeals — handled by clinically-trained billers who know why the claim was denied before the EOB even arrives.

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What’s included

  • Clinical pre-audit on every claim before it leaves the office
  • Daily electronic submission through advanced clearinghouse scrubbing
  • Narrative and attachment crafting for medically-necessary procedures
  • Aged-claim follow-up — anything past 30 days gets worked, not buffered
  • Custom appeal letters with clinical documentation, filed inside 48 hours
  • Primary, secondary, and Coordination of Benefits sequencing
02

Termed Coverage Resolution

We chase down lapsed policies, contact patients directly, update charts, and keep aged claims from quietly becoming write-offs. The fastest leak to plug in most practices.

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What’s included

  • Daily monitoring of termination notices and rejection reason codes
  • Direct patient outreach to capture updated insurance information
  • Resubmission to the active carrier — no lost revenue, no abandoned claims
  • Pattern reporting so your front desk can verify coverage at intake
03

Payment Posting & Account Management

Every EFT matched to its original claim. No ghost balances. Adjustments and write-offs applied to the right fee schedule — because your ledger is a legal financial document, not a guess.

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What’s included

  • Daily ERA and EOB posting — payments matched to rendered procedures
  • EFT, paper check, and Virtual Credit Card (VCC) handling
  • PPO write-offs verified against contracted fees; underpayments flagged for appeal
  • Patient credit reconciliation and ledger clean-up
  • Daily bank-deposit cross-reference against your PMS
  • Insurance AR cleared and reconciled — not parked, not deferred
The Old Way
Guessing your true AR
Real-time, accurate financial snapshots
Patients billed off stale balances
Statements that reflect true balances
Unresolved credits cluttering the ledger
Clean, audited, reconciled accounts
Underpayments quietly accepted
Every dollar verified against contracted fees
04Add-On

Auditing & Discrepancy Resolution

A second set of eyes on the ledger. We find the leaks legacy billers miss — unallocated credits, missed appeals, mis-applied write-offs — and document the fix in plain English.

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What’s included

  • Claim-by-claim review of aged AR (no batch closures)
  • Unallocated credit and ghost-balance resolution
  • Insurance underpayment recovery against PPO contracts
  • Historical audit for missed appeal windows still in play
  • Written findings with action items your team can verify
  • One-time engagement or ongoing — your call
05Add-On

Patient Billing Management

Statement integration, balance handoffs, and patient outreach handled with professional, clinical clarity. Your front desk gets to focus on patients, not collection calls.

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What’s included

  • Statements generated only after EOB verification — no incorrect bills
  • Electronic delivery (text, email, paper as needed)
  • Professional handling of patient billing inquiries and disputes
  • 60- and 90-day delinquent account workflow
  • Ledger audit for ghost balances before any statement ships
  • Consistent billing cycle to compress days in A/R

Discovery Call

Find your leak.
Take it back.

30 minutes. We review your aging report, identify three places you’re losing money, and quote a flat-rate fix. No pitch deck, no hard sell.